Terms of Service

By placing an order on this website you agree to the terms below.

Orders

Placing an order is an offer to buy. Your order is confirmed only after our team verifies it by phone or WhatsApp. We may decline or cancel any order — for example if an item is out of stock, if the address is outside our delivery network, if the price was listed incorrectly, or if we suspect fraud.

Prices

All prices are in Pakistani Rupees (PKR). We may change prices at any time without notice, but a change never affects an order that has already been confirmed.

If a product is listed at an obviously incorrect price because of a technical or human error, we may cancel the order and refund any amount paid, even after confirmation.

Product information

We describe our products as accurately as we can. Screen colours vary between devices, so slight differences in shade are normal and are not a defect.

Payment

All orders are Cash on Delivery. Payment is made in cash to the courier at the time of delivery.

Delivery and returns

Delivery times, charges and return conditions are set out in our Shipping Policy and Return & Refund Policy, which form part of these terms.

Cancellation by us

We may cancel an order that has not yet been dispatched. If we do, we will tell you why.

Refused deliveries

Repeatedly refusing Cash on Delivery parcels causes real losses. We reserve the right to require advance payment on future orders from customers who do so, or to decline their orders.

Our liability

Our responsibility for any order is limited to the value of that order. We are not responsible for indirect losses, or for delays caused by couriers, weather, strikes or other events outside our control.

Intellectual property

All content on this website — text, photographs, logos and design — belongs to Al Hani Fashion and may not be copied or reused without our written permission.