Shipping & Delivery
Where we deliver
We deliver across Pakistan — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Hyderabad and smaller towns served by our courier partners.
Delivery time
- Karachi: 2–3 working days
- Other major cities: 3–5 working days
- Remote areas: 5–7 working days
Orders are dispatched within 1–2 working days of confirmation. Sundays and public holidays are not counted as working days.
Order confirmation
Because all orders are Cash on Delivery, our team calls or sends a WhatsApp message to confirm your order before dispatch. Please keep your number reachable. If we cannot reach you after three attempts across two days, the order is cancelled.
Delivery charges
A flat delivery charge applies to every order and is shown at checkout before you confirm. Products marked Free Delivery on the product page carry no delivery charge.
Cash on Delivery
You pay the courier in cash when your parcel arrives. Please keep the exact amount ready — couriers often carry no change. The rider cannot open the parcel or wait while you test the product.
Please check your parcel at the door
Inspect the packaging before you pay. If the box is crushed, wet, torn or visibly tampered with, refuse the delivery and inform us the same day. Once you have paid and the rider has left, damage claims become much harder to settle.
We strongly recommend recording a short unboxing video. It is the fastest way to get a damaged item replaced.
Tracking
You receive a tracking number by SMS or WhatsApp once your parcel is dispatched. For any delay, contact us at alhanifashion@gmail.com with your order number.
Wrong or incomplete address
Please double-check your address and phone number at checkout. Parcels returned because of an incorrect address, an unreachable number, or nobody available to receive cannot be re-sent free of charge.