Privacy Policy

This policy explains what information Al Hani Fashion collects when you shop with us, why we collect it, and what we do with it.

What we collect

When you place an order we collect your name, delivery address, phone number and email address. If you browse without ordering, we collect standard technical information such as your device type, browser and the pages you visited.

We do not collect or store card or bank details, because all our orders are Cash on Delivery.

Why we collect it

To confirm, pack and deliver your order
To contact you about your order or a delivery problem
To process returns and refunds
To improve our products and website
To send offers and updates, but only if you have agreed to receive them

Who we share it with

We share your name, address and phone number with our courier partners, because they cannot deliver your parcel without it. We also use Shopify to run this store, which means your order information is stored on Shopify's systems.

We do not sell your personal information to anyone, and we do not share it with third parties for their own marketing.

Cookies and website analytics

Our website uses cookies to keep your cart working and to understand how visitors use the site. We also use advertising tools from Meta (Facebook and Instagram) and Google, which may show you our ads after you have visited us. You can turn cookies off in your browser settings, though parts of the site may then stop working properly.

How long we keep it

We keep order records for as long as we need them for accounting and to handle any later dispute or return.

Your choices

You can ask us to show you what information we hold about you, correct it, or delete it. You can unsubscribe from our marketing messages at any time. Write to us at alhanifashion@gmail.com.